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What areas do you service? For now, we service anywhere within 100 miles of Pottsville, PA for local parties. However, if you are ordering a party kit with us, we offer suggestions and customer support via email and telephone. Do you plan weddings? Not at this time. Do you do fundraisers? Yes, We do several different types of fundraisers. Please call or email for details. Can I do a stuff a plush party myself? Of course. Our party to go kits provide not only the kits but suggestions to so that your party runs smoothly. You can always contact us with your questions as well. Why do you hand-stuff instead of using a machine? We hand-stuff to provide a truly unique experience. The hands on approach gives the guest a chance to really make their stuffed animal and doll. Kids really love it, and we are often told that the animals and dolls they make with us are their favorites. Why do you ask for a three week notice for a party? We ask for at least three week's notice and a 50% deposit for parties in-store and that we plan. The reason why is to make sure you ge the date you want. We sometimes get requests for several months in advance. When planning a party to go, we like to have a little notice in the event we need to order something for your special day. Find quick answers to your questions below...
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Shipping and Returns
Wholesale/Dropship
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?